tour organiser Description Tour organisers are in charge of managing and supervising the itinerary of a touristic voyage and provide practical information to tourists. Alternative label tour leader excursion leader travel and tourism tour manager excursion escort tour escort Regulatory aspect To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database: http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Hierarchy 4 Clerical support workers 42 Customer services clerks 422 Client information workers 4221 Travel consultants and clerks tour organiser Essential skills and competences apply foreign languages in tourism assist at check-in assist clients with special needs build business relationships check travel documentation coordinate performance tours handle personal identifiable information handle veterinary emergencies inform tourist groups on logistical times liaise with guest facilities providers maintain customer service maintain working relationships manage health and safety standards organise entry to attractions organise transportation of tour groups oversee all travel arrangements perform services in a flexible manner welcome tour groups Essential Knowledge geographical areas relevant to tourism local area tourism industry Optional skills and competences maintain relationship with suppliers participate in tourism events plan medium to long term objectives read maps use different communication channels Optional Knowledge tourist resources of a destination for further development